Effective Date: 7-12-2024
At Lumeen Edu Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.lumeenedu.com.
1. Information We Collect
We collect two types of information:
- Personal Information: Information that can identify you personally, such as your name, email address, phone number, and billing details. This information is collected when you sign up for our services, make a purchase, or contact us.
- Non-Personal Information: Information that does not identify you personally, such as your browser type, IP address, device information, and usage data. This data is collected automatically via cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our services
- Personalizing user experience
- Communicating with you (e.g., sending newsletters or updates)
- Processing payments and orders
- Complying with legal obligations
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following cases:
- With trusted third-party service providers who assist us in operating our website and providing services (e.g., payment processors, email providers).
- To comply with legal requirements, such as responding to a subpoena, court order, or other legal processes.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our website. You can control cookie settings through your browser settings.
5. Data Security
We implement reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access to the information we hold about you
- Request for corrections or deletions of your data
- Opting out of marketing communications
- Withdrawing consent at any time (where applicable)
To exercise these rights, please contact us at [Email address].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.